Madrid Bookcase - Black/Acacia Effect

All products require assembly. All necessary hardware and instructions included.

Order cut-off time:

• Orders placed before 12:00 noon (UK time) are processed the same working day
  
• Orders placed after 12:00 noon are processed the next working day
  

Order processing time:

• 1–2 working days (order preparation before dispatch)
  

Transit time (after dispatch):

• 1–8 working days
  

Total estimated delivery time:

• 2–10 working days from order confirmation
  

Delivery charges:

• £20 delivery on orders under £200
• FREE delivery on orders over £200
  

Delivery method:

• Delivery is made to the main entrance of your property only unless Room of Choice delivery is selected at the checkout.

Return window:

• You may request a return within 14 days of delivery
  

Condition of returned items:

• Items must be unused, unassembled, and in original packaging
  
• Returns that show signs of use, assembly, or damage may be refused or subject to a deduction
  

Change-of-mind returns:

• The customer is responsible for return shipping costs
  
• Original delivery charges are non-refundable
  

Refund processing:

• Once the returned item is received and inspected, refunds are processed within 3–5 working days
  
• Refunds are issued to the original payment method
  
• Bank processing times may take an additional 2–5 working days
  

Exchanges:

• Exchange requests must be made within 14 days of delivery
  
• Replacement items are dispatched after the original item has been received and approved
  
• Exchange availability is subject to stock levels
  

Non-returnable items:

• Items that have been assembled, installed, or used
  
• Items returned outside the 14-day window

• UK-based company: Forever Furnishings Ltd T/A Ark Furnishings
• Fast delivery across mainland England
• Dedicated customer support
• Secure checkout
• All products come with a 1-year manufacturer warranty covering defects.